Privacy Policy

Effective Date: July 1, 2025

At Florvani.com, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website www.florvani.com (the “Site”).

1. Information we collect

We collect personal information when you interact with us, such as:

1a. Information you may provide directly like:

Name
Email address
Shipping and billing addresses
Phone number
Amazon Orders details
Comments & feedback
Photos & videos
If you request a password reset, your IP address will be included in the reset email.
No payment is done in this website hence no credit cards details are expected to be provided!

1b. Automatically collected information:

IP address
Browser type and version
Pages visited and time spent on site
Device type
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Store the information you provide
Process and analyze the feedback you provided about our products
Provide customer support (when needed)
Communicate marketing offers (with your consent)
Improve our website and services
Detect and prevent fraud or abuse
Communicate on your special events

3. Sharing Your Information

We will not publish your information in our site and We will not sell your personal information.

However, we may share it with:

Service providers (e.g., payment processors, shipping carriers, website analytics tools)
Marketing tools (e.g., email newsletter platforms if you opt in)
Legal authorities when required by law or to protect our rights

4. Cookies and Tracking

We use cookies to:

Remember your preferences
Analyze site traffic and usage
Fast login after initial registration

You can control or disable cookies through your browser settings, though some site features may not work properly without them.

5. Comments handling

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address and the browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment we will continue to process it.

6. Media upload

If you are asked here to upload media files and images to the site, it is recommended to avoid uploading images with embedded location data (EXIF GPS). Having this information enable users to extract location data from images.

7. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

8. Your Rights

Depending on your location (e.g., EU or California), you may have the right to:

Access the personal data we hold about you
Request correction or deletion
Opt out of marketing communications
Withdraw consent for data processing
Lodge a complaint with a data protection authority

To exercise your rights, see contact details at “contact us” page.

9. Data Retention

We retain your personal information only as long as necessary to provide services and comply with legal obligations. After that, it is securely deleted.

10. Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, or disclosure. However, no method of transmission over the internet is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Continued use of the Site means you accept the changes.

12. Contact Us

If you have any questions about this Privacy Policy, please see contact details in the “Contact us” page.